Dunning Customers in fi

Purpose

You use dunning to remind your customers that overdue items still need to be paid. The system lists the line items and prints dunning notices with the customer’s name and address, a text (which you can specify in Customizing), and the list of overdue items.

In this process, you dun customers who have overdue receivables.

Prerequisites

You first create a customer with reference to an existing customer. You then post the overdue items (the posting date must be in the past). We have stored dunning procedure 0001 for the reference customer. This customer is to be sent dunning notices once every two weeks.

You can find more information about this process under .

Process Flow

You can find the data for this process under .

1. 
   
Creating the Master Data
2. 
   
Posting the Overdue Items
3. 
   
Maintaining the Parameters
4. 
   
Scheduling the Dunning Run
5. 
   
Sample Printout
6. 
   
Printing the Dunning Notice
7. 
   
Displaying the Customer Line Items
8. 
   
Displaying the Customer Master Data
9. 
   
Scheduling the Next Dunning Run