Scheduling the Next Dunning Run in fi

You have executed an entire dunning run in this process. What happens if the customer does not settle the invoice, despite having received dunning notices?

You generally execute the dunning run on a regular basis (every two weeks in this example). All customers selected with the dunning parameters are analyzed by the system according to the following criteria:

1. Has the date of the next run been reached?

A customer can only be dunned within predefined intervals. The interval is dependent on the dunning procedure that is entered in the customer master data. For example, dunning procedure 0001 defines that the dunning run can be executed every two weeks. A dunning notice can only be sent to the customer when two weeks have elapsed since the last dunning notice was sent. Dunning runs which are executed in the meantime do not include the overdue items of this customer.

2. When it is time for the customer to be dunned again, the system analyzes all open items.

Every item that was dunned in the previous run is then assigned to the next dunning level. The same occurs in the master data.